Once a report is submitted through an internal or external channel, PT Law 93/2021 requires organizations to follow clear, structured procedures to ensure effective handling, investigation, and resolution.
Prompt and standardized processes are essential to protect whistleblowers, maintain confidentiality, and address concerns efficiently.
Upon receipt, reports should be logged and assessed by authorized personnel trained in handling sensitive information. Each report must be reviewed for completeness, credibility, and urgency.
The whistleblower should receive timely acknowledgment of receipt while their identity remains protected. Organizations must document every step of the review and investigation, ensuring transparency, compliance, and a clear audit trail.
Investigations may involve collecting evidence, interviewing relevant parties, and taking corrective actions where necessary. If internal resolution is not feasible, reports may be escalated to competent external authorities.
Timely feedback to the whistleblower about the progress and outcomes of the investigation is crucial to maintain trust and encourage ongoing transparency.
iBlow’s platform supports these procedures by providing secure case management, automated workflows, and encrypted communication channels.
Every report is tracked from submission to resolution, ensuring full compliance with PT Law 93/2021. With iBlow, organizations handle reports efficiently, minimize risks, and reinforce a culture of accountability and trust.
